Terms of paid product: This company processes transactions with debit/credit cards via an encrypted sign-up page and secure automated billing and cart systems. We are unable to handle cash or checks. Upon checkout, payments are immediately deducted from the account you enter at checkout with the exception of free trials which delays the first payment until the end of the trial period. All renewing memberships (monthly and premium) are renewed automatically until canceled. Each payment covers the coming month/year of access. This is not a contract. You may cancel at any time to avoid future payments. You are responsible for managing your account HERE via the appropriate boxes. Cancelling your membership instantly terminates your access to our workout videos and stops all automated payments, but it doesn’t automatically delete your basic user account which thus allows you to continue using any Ecourses which you may have purchased separately from your membership access. We are happy to grant requests for refunds within 5 business days for ecourse purchases and monthly membership payments. We do not offer partial refunds for differences in sale prices more than 2 weeks past the initial point of purchase. We do not accept “lack of use” claims as grounds for refunds past that 5-day grace period. We do not pro-rate payments for partial months used. "Yearly type" memberships are eligible for pro-rated refunds up to 6 months after the most recent payment. Pro-rated refund amounts for "yearly type" memberships are based on the total amount most recently paid compared to the date of cancellation. Refund requests must be emailed to help@fit2bsupport.com and 5-15 business days are required to process refunds.